Depth excel labor competition to upgrade the hotel

更新日期：2012-08-01 10:27:46  点击次数:50

In order to implement the Corporation to carry out projects excel labor competition activities "and" Yangpu holding rectification "the Yong lazy greedy special work on implementation of the program deployment, labor competition governance to excel" lazy. "The Yangpu holding Hotel (Yangpu Guest House) for the hotel staff motivation, improve the business skills of the staff level and the hotel overall level of service. Hotel General Manager Hou Xiaowei, deputy general manager CHEN Wen, Liu attaches great importance to the construction of three senior managers right to carry out the work of labor competition to excel. To ensure the smooth implementation of the labor competition activities, labor competition to excel in the hotel the morning conference layout implementation time. Chief of Personnel, the tasks assigned under the leadership of the management team, launched various departments to develop labor competition to excel, and the actual work situation to carry out the excel labor competition activities. Hotel General Manager Hou Xiaowei, deputy general manager CHEN Wen, person in charge of the construction of the various departments went to the site when the judges to observe. Employees are also actively involved in the spiritual realm of the masters of the race. As follows:

 

Above: The hotel leadership and the department is responsible for man-made bed game staff when the judges

 

A, room, business skills competition
July 18, 2012, the housekeeping department to carry out in the hotel Executive Lounge Room Service business skills competition. The game content is the "Chinese bed. Bed time of 4 minutes, room attendant Lin Hongji success with a total score of 98.45 points first; Hong Ma Ling five minutes of bed, the second score of total score of 90.50; Zhong group 4 minutes and 31 seconds of the bed third time to the total score of 89.35 points score.

 

Above: The housekeeping staff ongoing bed game

Above: The housekeeping staff ongoing bed game

Above: The room steward, manager for participating employees paved beds measuring, score

 

Second, the security, business skills competition
July 20, 2012, the Security Department in the hotel staff access to carry out security services skills competition. Game content for the "the CISM queue action, practical operation of the fire skills, physical fitness, vehicle command gestures to the score of 87.50 points, security guards Li Yan won the first place; Zhou Yongguang finished second with 87 results; Shen Zhuo peak to 86.50 points, won the third.

 

Above: The hotel management team and staff are to observe the security, business skills competition

Above: The security guards ongoing fire hose throwing a volume game

Above: The Security Department is in progress vehicle Conducting Competition

Above: The security guards ongoing vehicle Conducting Competition

 

Third, food and beverage business skill competitions
July 24, 2012, F & B in the second floor of the hotel ballroom to carry out security services skills competition. Game content placed for lunch, and Western swing sets.
Lunch waiter Linfa Dan swing sets time 10 minutes 16 seconds and won first place score of 86.40 points; Wang Yuting the swing sets in 8 minutes, 35 seconds, second place score of 85.50 points with nine minutes; character Dongchuan 06 the second pendulum time, score 85.50 points, third.
Western attendant Li Chunxuan 9 minutes and 07 seconds pendulum time score of 94.30 points first; Vanessa-Mae spent in the time of 9 minutes, 56 seconds, swing sets, finished second to the score of 91.80 points; Chen wells love with 8 minutes 35 seconds put Taiwan in third place time of 90.10 points score.

 

Above: lunch waiter during lunch put

Above: Western attendant during the Western swing sets

Above: Hotels Hou always Chinese food swing sets Comments

Above: The hotel Chen, vice president watch Western swing sets

 

Fourth, the Ministry of Finance business skill competitions
July 25, 2012, the Ministry of Finance to carry out the cashiers business skills training room in the hotel game. Game content for Counting, computing, West soft system operation. Success cashier Yang Chunliu to 118 min (point of note is the fastest plus 30 points) won the first prize; Wyndham baby to the results of 90 points, second place; Xuemei 77 points finish in third place.

 

Above: the hotel management team to observe the cashier during the calculation of the game

Above: the cashier during the West soft system operation game

Above: The hotel management team and department heads to observe the cashier
West soft system operation game

 

Business skill competitions, the enthusiasm of the staff was significant improvement in the style of work, sense of service and service levels improved significantly. Also found and identified the lack of summed up the experience and lessons learned, laid the foundation for the future to hold such activities, and identify the direction for the next professional skills training for staff. The next step will control deficiencies, continue to strengthen the business skills training, and constantly improve the overall service level of the hotel.

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