Improving hotel service in
更新日期：2017-04-21 15:02:31 点击次数:50- hotel companies to conduct special training etiquette
"Ritual" self-discipline rules "instrument" to respect the way. April 19th, the hotel invited the
Secretary General of the Hainan Provincial Association of etiquette Wang Lijuan to the hotel for 1 days
of etiquette training.
With the introduction of a word "beauty", the author expounds the importance and significance of
learning etiquette, attaching importance to etiquette and standardizing etiquette. Mr. Wang believes
that learning etiquette is to the United States, in the United States in the hotel staff to bring guests to
the United States, the service, the United States enjoy. Mr. Wang from the "face of beauty", "beauty
of appearance" and "action of beauty" and "attitude of beauty" and other aspects of the interpretation
of "etiquette beauty", and the waiter standing and sitting, and guiding the attitude on-site practice
guidance, the hotel staff learn practical and professional etiquette knowledge.
The training is based on the training of the hotel company in 2017 organized the first collective training,
focusing on the front office, catering, sales, guest rooms, etc.. A total of more than 40 people attended.
After the training, the trainees are rewarding, it can be applied to practical work in their own.
